Home › How It Works
The method
From instruction to evidence.
Verification is only worth something if it is repeatable. Every CGT engagement follows the same four stages, whatever the pillar and whatever the country you are instructing us from.
The process
Four stages, fixed in order
Scope & instruct
We agree in writing what “done correctly” means before anyone travels. That means naming the standard: the contracted drawings, the purchase specification, the care plan, the documentary position. A vague instruction produces a vague report, so we do not accept one.
You receive the scope, the identity and credentials of the assigned specialist, and the date of attendance.
Inspect on site
A credentialed local specialist attends in person, an engineer for construction, a lawyer for documentary work, a health specialist for care oversight. They capture evidence to a fixed protocol: geo-tagged photographs, time-stamped measurements and structured observations.
Because the protocol is fixed, the evidence cannot be curated afterwards to tell a more comfortable story.
Issue the IVR
Findings are compiled into the Independent Verification Report: a standardised, tamper-proof document that states what was found, how it compares to the agreed standard, and what we recommend you do about it.
It is written to be used, in a conversation with a contractor, a negotiation over an invoice, or a formal dispute.
Act & monitor
You decide: release the payment, withhold it, or escalate. Where the engagement is ongoing, the asset enters continuous oversight, successive reports remain directly comparable, and Asset Health Scores with predictive maintenance alerts flag problems before they become failures.
The deliverable
Anatomy of an Independent Verification Report
The IVR is our core product. One document, one structure, regardless of what was inspected.
- Engagement & standard. What we were asked to verify, and the written standard we measured against.
- Inspector & credentials. Who attended, their qualification, and their independence from the provider.
- Evidence record. Geo-tagged, time-stamped photographs and measurements, indexed to each finding.
- Findings. Point-by-point conformity against the standard, including what conforms.
- Recommended action. A plain instruction, release, withhold, remediate, or escalate.
- Integrity seal. Tamper-proof issuance, so the document holds weight later.
Standardisation is the point. Two IVRs on two different properties are genuinely comparable, and successive IVRs on the same asset show a trend rather than a snapshot.
Illustrative structure only. Not an issued report, and not a real engagement.
The engine
What makes it work at a distance
Three layers sit behind every report. Together they are what allow a finding made in Lebanon to be relied upon in Sydney, São Paulo or Detroit.
Boots on the ground
A network of certified local inspectors, engineers, lawyers and health specialists, accountable to CGT rather than to the provider being assessed.
Digital evidence
Geo-tagged photographs, time-stamped analytics and real-time reporting delivered through the CGT mobile application, so you follow an engagement as it happens rather than reading about it afterwards.
Predictive analytics
Proprietary Asset Health Scores and predictive maintenance alerts turn a history of inspections into a forecast, moving oversight from reactive to proactive.
Real-time reporting through the CGT mobile application.
Common questions
What clients ask first
Do you carry out the construction or the legal work itself?
Yes, if that is what you need. CGT can take a project on end to end, managing the build, clearing the paperwork, arranging the care, moving the shipment, placing the cover, and carry the accountability for it.
You can also engage us the other way round: appoint your own contractor, lawyer, facility or freight partner, and have us verify their work against a defined standard. The one thing we will not do is issue an Independent Verification Report on a project CGT itself delivered, a verifier who profits from the work being verified is not a verifier. Where delivered work needs independent sign-off, it comes from outside CGT.
What exactly do I receive at the end?
An Independent Verification Report: a standardised, tamper-proof document setting out the standard applied, who attended and their credentials, the geo-tagged and time-stamped evidence record, point-by-point findings, and a plain recommended action.
Can the report be used in a dispute or negotiation?
That is what it is built for. Because the IVR is standardised, evidenced and issued tamper-proof by an independent party, it carries weight that a photograph or a verbal assurance does not. Its admissibility and effect in any formal proceeding will depend on the forum and the applicable law, which we will discuss with you candidly at the scoping stage.
Can you inspect somewhere I have no local contact at all?
Yes, that is the ordinary case. Our inspector network exists precisely so that you do not need a cousin, a neighbour, or a favour owed. Tell us the location and what needs verifying, and we will confirm whether we can attend and which specialist would be assigned.
How is CGT different from simply asking family to check?
A relative can look, and that has real value. What a relative cannot do is certify a structural milestone, audit a hospital invoice line by line, confirm an encumbrance against the register, or produce a document that a contractor will take seriously. Goodwill is not a standard, and it cannot be audited.
What does an engagement cost?
It depends entirely on the pillar, the location and the depth of inspection required, a single milestone certification and a continuous care-oversight arrangement are not comparable. We quote against the written scope, so the price is fixed before anyone travels and there are no findings-based surprises. Send us the situation and we will come back with a figure.
Ready to scope an engagement?
Tell us what needs verifying and where. We will confirm whether an Independent Verification Report is the right instrument, what it would cover, and what it would cost.